Denisha Melancon

I’m a customer-focused professional who combines detail-driven document processing with hands-on leadership. In my current role as a Remote Document Processing & Data Entry Specialist, I type, format, proofread, and process reports and correspondence with high accuracy while maintaining data integrity.

I’m comfortable working fast in a remote environment—organizing and labeling digital files, transcribing audio/video when required, entering data into internal systems, and meeting strict deadlines across multiple assignments. I also communicate updates on task progress and resolve documentation issues while protecting confidentiality with sensitive or restricted information.

Previously, as a General Manager at Sonic Drive-In, I led daily operations for a high-volume business—training and coaching teams on customer engagement and upselling, monitoring sales and profitability metrics, and resolving customer concerns to maintain satisfaction. I also supported leasing outcomes as a Leasing Assistant by converting leads, handling objections, and maintaining accurate property management records.