At Cambridgeshire Constabulary, I triage reports for dispatch, assess the response required and dispatch response officers. I use radio communications to pass on information, prioritise officer safety and update reports with information from officers.
As an Emergency Call Handler, I dealt with 999 and 101 calls, online reports and requests from partner agencies. I identified and raised crimes, and passed reports to officers or other teams as required.
At the Heart & Lung Research Institute, University of Cambridge, I supported staff with day-to-day administration and reception. I maintained processes and files, administered door access and room bookings, and set up safety inductions.
