Denio User
@deniouser
IT Project Manager specializing in MSP, infrastructure scaling, and M365 migrations.
PortugalWhat I'm looking for
I am a client-focused IT Project Manager with over five years of experience delivering complex technical projects across IT services and marketing operations. I specialize in M365 migrations, network infrastructure scaling, and managing large portfolios of concurrent workstreams.
At ITPS Argosys I managed 20+ concurrent technical projects, drove a 30% improvement in ROI, and led weekly external cadence meetings with enterprise stakeholders. I act as the primary escalation point and advocate for clients during technical changes and infrastructure deployments.
In my role at Instituto de Saúde Privado I led digital transformation initiatives, managed help desk operations that reduced scheduling conflicts by 40%, and coordinated 15+ international strategic initiatives, including on-site technical kickoff meetings and site walks.
I leverage technical fluency with M365, network deployments, SQL and Power BI to provide 100% visibility into project health and milestones, and I use Agile/Scrum practices, resource allocation, and risk mitigation to ensure projects meet schedule and ROI targets.
Experience
Work history, roles, and key accomplishments
Project Coordinator
Instituto de Saúde Privado
Feb 2019 - Jul 2024 (5 years 5 months)
Led digital transformation and help desk operations, reducing scheduling conflicts by 40% and directing logistics for 15+ international initiatives while authoring M365 platform documentation to improve accessibility by 50%.
IT Project Manager
Itps Argosys
Sep 2020 - Jul 2023 (2 years 10 months)
Managed a portfolio of 20+ concurrent technical projects including M365 migrations and infrastructure builds, improving ROI by 30% and scaling network infrastructure by 75%. Led client cadence calls and served as primary escalation point to ensure on-time delivery.
Education
Degrees, certifications, and relevant coursework
Professional Certificate, Data Analytics
Currently pursuing the Google Data Analytics Certificate.
IPAM Lisboa
Bachelor's, Marketing Management
Completed a Bachelor's degree in Marketing Management at IPAM Lisboa.
Professional Certificate, Project Management
Completed the Google Professional Certificate in Project Management with a focus on Agile and strategic delivery.
Availability
Location
PortugalAuthorized to work in
Job categories
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