Delshad Mohammad

• Architected end-to-end operations infrastructure for a 26-person administrative team via Monday.com and Slack, eliminating workflow redundancies and compressing seasonal processing timelines by 30%.
• Engineered a company-wide SOP and process framework from the ground up, standardizing execution across all departments and reducing onboarding ramp time for new hires.
• Orchestrated a full-funnel

• Partnered directly with the Chief Operations Officer to coordinate executive priorities, scheduling, and cross-functional initiatives across multiple departments.
• Developed foundational SOPs, operational documentation, and internal process frameworks that supported the company's operational growth.
• Managed cross-department communication and project coordination, improving collaboration and e

• Coordinated multi-site operations supporting livelihoods, infrastructure, and compliance-focused programs across multiple project locations.
• Developed and implemented an evaluation framework with more than 15 performance indicators, providing executive reporting that informed strategic decisions for programs exceeding $2 million.
• Negotiated Memorandums of Understanding (MOUs) with government

Launched a multi-site operations program overseeing cash assistance and infrastructure rehabilitation across a $2.5M portfolio. Led a 12-person team and managed budgets with full financial compliance.

• Launched a multi-site operations program from the ground up, overseeing cash assistance, infrastructure rehabilitation, vocational training, and business grant delivery across a $2.5M project portfolio.
• Led and developed a 12-person operations team, delivering training in project management, compliance, and performance improvement.
• Conducted market assessments and collaborated with local aut

Managed multi-site operations across two regions, overseeing cash assistance and vocational training. Led 7-person field teams, increasing program reach by 40% in the first quarter.

• Managed multi-site operations across two regions, overseeing cash assistance, business grants, and vocational training programs.
• Led and supported 7-person field teams, increasing program reach by 40% during the first quarter.
• Coordinated with more than 10 partner organizations, local authorities, and stakeholders to optimize resource allocation and program implementation.
• Supported operat

• Managed operational activities supporting business grants, livelihoods, and community development programs across multiple project sites.
• Designed standardized participant selection criteria and evaluation systems that improved transparency, consistency, and program integrity.
• Built and maintained a centralized participant database, ensuring accurate records and full audit readiness througho

Managed operational activities for business grants and livelihoods programs. Designed standardized participant selection criteria and built a centralized participant database ensuring audit readiness.

• Coordinated field operations supporting infrastructure and community development projects across multiple locations.
• Managed procurement activities, supply logistics, and resource allocation to support efficient project execution.
• Worked closely with engineering teams, contractors, and field staff to ensure projects were delivered safely, on schedule, and in accordance with operational requi

Coordinated field operations for infrastructure projects, managing procurement and logistics. Worked with engineering teams and contractors to ensure safe, on-schedule project delivery.