Himalayas logo
Hussein AzeezHA
Open to opportunities

Hussein Azeez

@husseinazeez

I am an operations and customer-service professional driving efficiency and customer satisfaction.

Iraq
Message

What I'm looking for

I seek operations or customer-service roles where I can lead teams, improve processes, and drive customer satisfaction within a collaborative, growth-focused company offering increased responsibility and career progression.

I am an operations and customer-service professional with hands-on experience across automotive service, telecom contact centers, BPO operations, and startup leadership. I have coordinated projects, managed workflows, and led teams to deliver timely, high-quality results while improving customer satisfaction.

As Co-Founder of an elevator services company and former BPO Operations TL, I oversee operations, hiring, digital presence, and client relations while leveraging CRM, MS Office, SPSS, Arena, and Odoo. I am committed to developing teams, optimizing processes, and driving measurable business growth.

Experience

Work history, roles, and key accomplishments

KT

CC Agent

Korek Telecom

Apr 2023 - Sep 2023 (5 months)

Handled inbound customer calls, researched issues using internal resources, resolved complaints, and processed orders and applications while documenting interactions in the CRM. Escalated priority issues and routed calls to appropriate teams to maintain service levels.

KI

Service Advisor

Kazo Iraq

Mar 2022 - Dec 2022 (9 months)

Managed dealership service workflow, scheduled appointments, coordinated parts ordering, and handled invoicing and payment collection to ensure timely vehicle service delivery. Maintained customer relationships and resolved complaints to support repeat business.

Education

Degrees, certifications, and relevant coursework

CE

Cihan University - Erbil

Bachelor of Science, Business Administration and Management

Completed a B.Sc. in Business Administration and Management at Cihan University in Erbil.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Hussein Azeez - Co-Founder - Rubarz For Elevator | Himalayas