Aya Mohammed

I’m a dedicated, organized professional with experience in people operations, NGO program administration, capacity building, and volunteer engagement. In my current People Operations Officer role, I maintain staff wellbeing through strong team relationships, support workflow optimization, and help teams adopt productivity tools like ClickUp and Slack. I also handle core HR administration, including staff contracts, payroll, offers, leave monitoring, and working hours documentation, while participating in recruiting by sourcing candidates through online platforms.

Previously, I served as a Project Coordinator and Partner Project Manager, delivering projects that met donor timelines, budgets, and compliance requirements. I delivered 4 women’s capacity building programs with 300+ participants (web development, data analytics, AI), increased alumni retention by 10%, built 8 partnerships, and recruited and coordinated 25+ volunteers to support delivery and events. I lead outreach and communications—creating content and campaigns that grew the organization’s online audience by 300%—and contributed to quality improvements, including a 25% increase in project quality through QA planning and training materials.