I am a dynamic and results-oriented Vendor Management and Field Operations Lead with over 6 years of experience managing contractors and ensuring efficient operations across various industries. Throughout my career, I have demonstrated strong leadership skills and industry expertise, consistently delivering exceptional results. I have a proven track record of driving process improvement, fostering cross-functional collaboration, and establishing strategic partnerships.
At Lyft DFW, I served as a Program Lead, where I spearheaded local competitive intelligence initiatives, providing strategic insights and market analysis. I played a key role in establishing driver appreciation and support programs, which significantly improved driver satisfaction and engagement. Additionally, I led efforts to optimize wheelchair-accessible vehicle services, ensuring equitable access and high-quality transportation options.
In my current role as a Vendor/Field Ops Manager at AirGarage, I have successfully streamlined field operations processes, resulting in improved efficiency, strategic partnerships, and cost savings. I effectively manage a team of field contractors and virtual assistants, ensuring seamless cross-functional coordination and task execution.
