Deepika Narsihani
@deepikanarsihani
I manage high-volume customer operations, order fulfillment, and multi-channel support.
IndiaWhat I'm looking for
I managed end-to-end sales and purchase operations at Chandni Enterprises, a Havmor and Vadilal distributor handling 300+ monthly orders and ₹35–40 lakh in monthly sales volume.
I supervised a team of five across inventory tracking, order processing, and customer support. I resolved delivery and logistics issues through phone, WhatsApp, and email while coordinating vendors and internal stakeholders to keep fulfillment on track.
I'm also an IRDAI-certified Insurance Advisor trained in insurance products, policy documentation, and needs-based advisory conversations. I use Excel, Google Sheets, Forms, Calendar, and Meet to maintain accurate records and support client onboarding.
Experience
Work history, roles, and key accomplishments
Insurance Advisor Trainee
Ditto Insurance
Mar 2026 - May 2026 (2 months)
Completed full training program in insurance products, policy documentation, and needs-based customer advisory conversations. Earned IRDAI certification covering regulatory and advisory standards for insurance sales.
Sales & Operations Executive
Chandni Enterprises
Jan 2023 - Feb 2026 (3 years 1 month)
Managed end-to-end sales and purchase operations for a distribution business processing 300+ orders per month and approximately ₹35–40 lakh in monthly sales volume. Supervised a team of 5 and delivered multi-channel customer support across phone, WhatsApp, and email.
Education
Degrees, certifications, and relevant coursework
SDPS Women's College
Bachelor of Business Administration, Business Administration
Completed 2 semesters of Bachelor of Business Administration program.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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