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Deepen Thaper

@deepenthaper

Claims Account Handler Specialist at Marsh, assessing claims and coordinating policyholder support.

At Marsh, I evaluate insurance claims by gathering information, reviewing policy details, assessing losses, and determining coverage eligibility. I also support policyholders through the claims process and coordinate with internal teams to facilitate processing.

Previously at Marsh, I led the team for the Model Office project focused on improving and standardizing processes across business units. I also managed loss entries and collection requests, prepared operational reports, and supported onboarding and training.

Earlier, I supported production projects at Wondrlab India Pvt Ltd and handled day-to-day shoot operations, vendor coordination, and budget tracking at Windchimes Films. At BKV Learning System, I designed social media creatives and branding materials.

Experience

Work history, roles, and key accomplishments

Current

Claims Account Handler Specialist

Current

Marsh

Aug 2026 - Present (2 months)

Evaluated insurance claims by gathering information, examining policy details, and determining coverage eligibility. Served as the main point of contact for policyholders, providing customer service and coordinating with internal departments for efficient claim processing.

Claims Processing Customer Service Insurance Policy Analysis Coordination Microsoft Office

Claims Technical Support Specialist

Marsh

Jan 2024 - Jul 2026 (2 years 6 months)

Managed setup of new loss entries and collection requests using automated BOT processes and manual methods. Led the Model Office project for process improvement, assisted in onboarding new bank accounts, and prepared reports including TAT and Payment Sheet.

Claims Processing Process Improvement Project Coordination Reporting Microsoft Office Bot Automation

Associate Producer

Wondrlab India Pvt Ltd

Aug 2023 - Oct 2023 (2 months)

Supported end-to-end execution of projects across pre-production, production, and post-production stages. Coordinated between internal teams, external agencies, and production units to ensure timely delivery.

Project Coordination Production Management Communication Skills Time Management

Assistant Production Manager

Windchimes Films

Mar 2022 - Aug 2023 (1 year 5 months)

Ensured smooth day-to-day operations during shoots and production schedules. Managed vendor communication, negotiations, and coordination, and prepared internal budget sheets and tracked expenses.

Production Management Vendor Management Budgeting Coordination Negotiation

Graphic Designer

BKV Learning System

Mar 2019 - Aug 2019 (5 months)

Designed social media creatives and branding materials, and supported execution of social media campaigns in collaboration with senior team members. Assisted in maintaining visual consistency across platforms.

Graphic Design Social Media Branding Adobe Creative Suite