Deepak Yadav
@deepakyadav16
Customer Service Executive at Teleperformance who handled UK customer account setup and mortgage loan pre-closing.
IndiaWhat I'm looking for
At Verity Global Solutions, I worked as a Jr. Process Associate in Title and Settlement, handling mortgage loan pre-closing and verification of property titles and borrowers.
At Teleperformance, I worked as a Sr. Customer Service Executive in N2C, conducting quality checks, maintaining counts and auditing SAR reports, and helping new advisors understand the process.
Earlier at Teleperformance, I set up customer accounts for UK clients in B.net and responded to queries by email and phone. After time away from work following an accident, I'm ready to restart my career and support my family.
Experience
Work history, roles, and key accomplishments
Jr. Process Associate
Verity Global Solutions
Jul 2021 - Sep 2021 (2 months)
Pre-closing of mortgage loans, verification of property titles, and verification of borrowers.
Performed quality checks, maintained daily and monthly counts, generated and audited SAR reports, and ensured process accuracy. Conducted calibration sessions with clients and groomed new advisors.
Education
Degrees, certifications, and relevant coursework
Bachelor’s Degree in B.C.A
Bachelor’s Degree in B.C.A
Bachelor’s Degree in B.C.A.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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