At Publicis Sapient, I processed commission and designer credit sales orders, validated and reconciled order data, and maintained spreadsheet and Oracle records. I also coordinated with internal teams to resolve discrepancies and monitored submission timelines.
Previously, I handled customer calls, chats, tickets, and emails at Infosys BPM Limited. At Thought Focus Information and Technologies Pvt. Ltd., I reviewed borrower account histories and property documents for mortgage credit verification.
