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Swathi Shekar

@swathishekar

Relationship Manager at HDFC BANK supporting customers with banking products, account opening, KYC verification, and digital banking.

India

Message

What I'm looking for

I'm seeking a senior leadership position where I can leverage my experience and analytical skills to drive growth.

At HDFC BANK, I manage relationships with existing and prospective customers, understand their needs, and recommend suitable banking products and solutions. I also support account opening, documentation, KYC verification, and digital banking services.

Previously, at Startek limited, I worked on resale and refinance products, researching property records such as chains of title, liens, and mortgages. At Verity Global Solutions, I performed judgment and lien searches, verified title documents, and prepared TAT and production reports.

Experience

Work history, roles, and key accomplishments

Current

Relationship Manager

Current

HDFC Bank

Jan 2026 - Present (9 months)

Manage and maintain strong relationships with existing and prospective customers. Handle customer queries, support account opening and KYC, and promote banking products.

Customer Relationship Management Banking Products KYC Digital Banking Problem Solving

Senior Executive

Startek Limited

Jan 2023 - Jan 2025 (2 years)

Performed current owner and property searches for resale and refinance products. Researched title chains, deeds, liens, and other property-related documents.

Title Search Property Research Resale Refinancing Documentation

Senior Process Associate

Verity Global Solutions

Jan 2020 - Jan 2021 (1 year)

Performed judgment and lien searches, verified deeds and title documents, and provided underwriter support. Generated TAT and production reports for management.

Title Search Lien Searches Underwriting Support TAT Reporting Title Point Flow Netronline BRB Inbox Management Oracle SmartView

Process Associate

First Source Solutions Limited

Jan 2019 - Jan 2020 (1 year)

Verified completeness of information and documents, performed KYC and AML checks, and processed work as per pre-underwriter requirements using CITRIX and Outlook.

KYC AML Document Verification Citrix Outlook Data Processing

Transaction Processing Officer

Mphasis LTD

Jan 2018 - Jan 2019 (1 year)

Worked on Specially Designated Nationals (SDN) list and processed transactions as per underwriter requirements. Interacted with underwriters via email to verify sanctions.

SDN Underwriting Transaction Processing Email Communication