Deepak S Das
@deepaksdas
Organized Program Coordinator with expertise in project management.
What I'm looking for
I am an organized and proactive Program Coordinator with over a year of experience leading cross-functional initiatives and managing stakeholder communications. My background includes eight years of experience in handling service teams, ensuring timely project delivery, and maintaining effective communication with customers and insurance companies. I excel in calendar management, team coordination, and vendor liaison within fast-paced SaaS and automobile environments.
At Ceegees Software Solutions, I lead daily stakeholder meetings, manage end-to-end coordination between design, development, and QA teams, and utilize project planning tools like Asana, Google Suite, and MS Project to ensure high-impact outcomes. My ability to multitask and prioritize effectively has been instrumental in driving strategic execution with accuracy and ownership.
Previously, as an Assistant Manager at Martial Volvo Cars, I led case resolution for customer disputes and warranty claims, developed risk mitigation strategies, and provided training on best practices. My commitment to enhancing customer experience and safety policies has been a key focus throughout my career.
Experience
Work history, roles, and key accomplishments
Project Coordinator
Ceegees Software Solutions
Apr 2024 - Present (1 year 2 months)
Led daily and stakeholder meetings via Google Calendar and Google Meet, ensuring team alignment and timely status updates. Managed end-to-end coordination between design, development, and QA teams for smooth product delivery cycles. Monitored project progress via Google Sheets, MS Project, and Asana, prioritizing tasks based on deadlines, dependencies, and team capacity.
Assistant Manager, After Sales & Service
Martial Volvo Cars
Feb 2016 - Mar 2024 (8 years 1 month)
Led case resolution for customer disputes, warranty claims, and service escalations, developing and implementing risk mitigation strategies. Provided training to team members on case management best practices and customer handling. Collaborated with cross-functional teams to enhance customer experience and safety policies.
Education
Degrees, certifications, and relevant coursework
University of Calicut
Bachelor of Technology, Mechanical Engineering
Completed a Bachelor of Technology in Mechanical Engineering. Gained foundational knowledge in mechanical principles and engineering applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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