Deepak Kumar
@deepakkumar51
I streamline HR compensation processes, reporting, and employee documentation at scale.
IndiaWhat I'm looking for
At HCL Technologies, I led monthly HR letter generation for project allowances, STWT, retention bonuses, special incentives, and transfer incentives across multiple geographies.
I processed 5,000+ monthly letters without escalation or payroll delay, maintained 100% documentation accuracy, and improved processing speed by 30% through standardized templates and Excel-based SAP reporting trackers. I also partnered with HRBPs, Compensation Process Representatives, and cross-border teams on retention eligibility, employee transfers to Ireland, and grievance allowance cases.
Alongside HR operations, I’ve supported leave management and reporting at Chetu and resolved order-status and delivery queries at Teleperformance. I’m also building hands-on video editing experience with DaVinci Resolve and want to bring my visual storytelling skills to a professional editing role.
Experience
Work history, roles, and key accomplishments
Operations Customer Expert 1
Teleperformance
Nov 2025 - Jan 2026 (2 months)
Handled customer queries related to order status and delivery, resolving issues within service-level timelines. Maintained accurate case documentation and coordinated with internal teams to ensure timely resolution.
HR / Data Associate
Chetu
Jun 2025 - Aug 2025 (2 months)
Worked on a leave management system and related data management and reporting tasks.
Led end-to-end generation of monthly HR letters for employees across multiple geographies. Coordinated with HRBPs and CPRs to finalize retention bonus eligibility and documentation, and streamlined reporting via Excel trackers.
Education
Degrees, certifications, and relevant coursework
Lovely Professional University
Bachelor of Science, Hotel Management
2018 - 2021
Bachelor of Science in Hotel Management from Lovely Professional University, 2018-2021.
SRKP High School
Senior Secondary, Arts
2015 - 2017
Senior Secondary (Arts) from SRKP High School, 2015-2017.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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