I am a Customer Service Representative with experience in providing excellent support to Rapido customers. During my time at Maharana Bhopal Government Hospital, I worked as a Data Entry Operator, accurately entering customer information and product details into a CRM system. As a Medical Data Entry Specialist, I have transcribed patient records and laboratory reports into electronic health records.
In my role as a Customer Support Executive at Ienergizer (Rapido), I have honed my skills in handling phone calls, emails, and chats, resolving issues, and ensuring customer satisfaction. I am proud of achieving a 95% positive feedback rating from customers and maintaining a 90% retention rate of Rapido users.
