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@debright
Passionate IT support specialist with a knack for data and all things digital
I am a dedicated IT support specialist with a strong passion for data analysis and research. My journey began at the Nigerian Law School, where I honed my skills in critical thinking and problem-solving. Currently pursuing a B.Sc. in Computer Science, I have developed a solid foundation in various technical competencies, including data entry, analysis, and customer support.
In my current role at Zionike, I provide exceptional IT customer support, managing client requests and ensuring data accuracy through quality assurance checks. My freelance work as a project researcher and ghostwriter has further enhanced my research capabilities, allowing me to gather and analyze data effectively. I am committed to continuous learning and improvement, always seeking innovative ways to enhance my skills and contribute to organizational goals.
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Work history, roles, and key accomplishments
Zionike
Jan 2023 - Present (2 years 10 months)
Supported and communicated client requests via emails and online chats. Managed client information on CRM systems, focusing on credit repair and documentation accuracy.
Freelancer
Jan 2023 - Present (2 years 10 months)
Conducted comprehensive research for various projects, including academic studies and dissertations. Developed research methodologies and strategies tailored to specific project requirements.
Rural Broad Band Initiative (RUBI)
Jan 2022 - Jan 2023 (1 year)
Collected and organized student databases, ensuring day-to-day tasks were carried out effectively. Introduced a comprehensive overview of programming during periodical lessons.
Degrees, certifications, and relevant coursework
B.Sc., Computer Science
Currently pursuing a Bachelor of Science in Computer Science. The program focuses on foundational computer science principles and modern technological applications.
Barrister at Law (BL), Law
Completed legal education at the Nigerian Law School. This program prepared me for legal practice and covered various aspects of Nigerian law.
Software and tools used professionally
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