Open to opportunities

Dé Bright User

@debright

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Passionate IT support specialist with a knack for data and all things digital

Nigeria

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What I'm looking for

I seek a dynamic role that fosters growth and innovation, allowing me to leverage my skills in data analysis and IT support while contributing to impactful projects.

I am a dedicated IT support specialist with a strong passion for data analysis and research. My journey began at the Nigerian Law School, where I honed my skills in critical thinking and problem-solving. Currently pursuing a B.Sc. in Computer Science, I have developed a solid foundation in various technical competencies, including data entry, analysis, and customer support.

In my current role at Zionike, I provide exceptional IT customer support, managing client requests and ensuring data accuracy through quality assurance checks. My freelance work as a project researcher and ghostwriter has further enhanced my research capabilities, allowing me to gather and analyze data effectively. I am committed to continuous learning and improvement, always seeking innovative ways to enhance my skills and contribute to organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Project Researcher & Ghostwriter

Current

Freelancer

Jan 2023 - Present (2 years 6 months)

Conducted comprehensive research for various projects, including academic studies and dissertations. Developed research methodologies and strategies tailored to specific project requirements.

Research ghostwriting Data Analysis Project Management Content Creation

Current

IT Customer Support

Current

Zionike

Jan 2023 - Present (2 years 6 months)

Supported and communicated client requests via emails and online chats. Managed client information on CRM systems, focusing on credit repair and documentation accuracy.

CRM Systems Data Entry Quality Assurance Client Communication Report Preparation Digital Resource Organization

IT Operator

Rural Broad Band Initiative (RUBI)

Jan 2022 - Jan 2023 (1 year)

Collected and organized student databases, ensuring day-to-day tasks were carried out effectively. Introduced a comprehensive overview of programming during periodical lessons.

Database Management IT Operations Data Collection Lesson planning Data Analysis

Education

Degrees, certifications, and relevant coursework

Michael Okpara University of Agriculture, Umudike

B.Sc., Computer Science

Currently pursuing a Bachelor of Science in Computer Science. The program focuses on foundational computer science principles and modern technological applications.