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Deborah Ogundiya

@deborahogundiya

I improve financial and public-sector services through requirements, process redesign, testing, and technology-enabled change.

United Kingdom

Message

What I'm looking for

I'm looking to lead business analysis, process improvement, and technology-enabled change where I can turn complex operational challenges into practical, well-governed improvements for customers and stakeholders.

I've led business analysis and technology-enabled change for United Bank for Africa, Hertfordshire Constabulary/National Police Chiefs' Council, and financial-services clients at TabTech. My work has improved digital onboarding efficiency by 15%, reduced service disruption by 30%, cut complaint-resolution time by 50%, and improved reconciliation accuracy by approximately 80%.

I turn complex operational problems into clear requirements, future-state processes, practical delivery plans, and evidence-based recommendations. Across Agile, Waterfall, and hybrid environments, I work with senior stakeholders, product owners, architects, developers, and operational teams on payments, KYC, API integration, data migration, testing, governance, and service improvement.

Experience

Work history, roles, and key accomplishments

Business Analyst (Consultant)

Hertfordshire Constabulary / National Police Chiefs' Council

Oct 2024 - Sep 2025 (11 months)

Partnered with senior policing representatives and stakeholders to define business problems and project scope. Analyzed national crime datasets and recommended a human-in-the-loop approach for an AI-assisted model.

Workshop Facilitation Gap Analysis Feasibility Assessment Data Analysis Dashboard Development Stakeholder Management AI Governance Human In The Loop