I've led surgical and outpatient operations at The Permanente Medical Group, directing seven surgical specialties, 40+ staff, and two supervisors while managing budgets, staffing, and performance initiatives.
I partner with surgeons and clinical leaders to improve patient experience and operational throughput. My work helped achieve ACS verification for the Thoracic Surgery Program, improve vascular surgery pathways, and support a multidisciplinary breast cancer program.
Across orthopedic, spine, neurosurgery, emergency medicine, and hospital operations, I've improved scheduling, utilization, coding accuracy, safety, and workforce processes. I bring more than 20 years of healthcare operations leadership in large, unionized, multi-specialty environments.
