Deanna Lane
@deannalane
Retail sales and customer-focused manager specializing in high-satisfaction shopping experiences.
What I'm looking for
I’m a retail sales professional with strong customer-service instincts and a results-driven approach to store performance. I’m focused on creating a positive experience so customers leave “highly satisfied” and want to return.
As a Key Sales Associate at Piercing Pagoda, I worked to “satisfy customer wants” while encouraging additional purchases through product knowledge and consistent work ethic. I’m comfortable identifying what a customer needs and matching it with the right merchandise and experience.
I’ve also led teams as a General Manager at RaceTrac Petroleum, and I previously served as a Manager and Crew Trainer at McDonald’s. I managed daily operations, handled customer concerns, trained new employees, and supported coworkers to keep service efficient and standards high.
Alongside my retail and management experience, I have Substitute Teacher experience and a background in caregiving and senior care, including dementia care and memory care. I bring strong communication, leadership, and organizational skills to every role, and I’m authorized to work in the US.
Experience
Work history, roles, and key accomplishments
Substitute Teacher
ESS Education-Ocala
Aug 2024 - Present (1 year 11 months)
Worked as a Substitute Teacher for ESS Education-Ocala. Specific responsibilities were not provided in the source.
General Manager
RaceTrac Petroleum, Inc.
Oct 2017 - Aug 2022 (4 years 10 months)
Worked as a General Manager at RaceTrac Petroleum, Inc. Specific responsibilities were not provided in the source.
Key Sales Associate - Piercing Pagoda
Piercing Pagoda
Oct 2016 - May 2017 (7 months)
Helped satisfy customer requests through product knowledge and a strong work ethic, aiming for customers to leave pleased and return.
Manager and Crew Trainer
McDonald's
Jun 2013 - Mar 2016 (2 years 9 months)
Managed the store floor to support customers and oversee employees. Trained new employees and supported opening new stations while enforcing work expectations and service standards.
Education
Degrees, certifications, and relevant coursework
West Port High School
High School Diploma, High School
Earned a high school diploma from West Port High School, completed in June 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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