Deane Ariel Bersamin

DB

Looking for a job

Deane Ariel Bersamin

@deanearielbersamin

Customer sales and service associate at Bank of The Philippine Islands, helping clients with banking transactions and financial services.

What I'm looking for

I'm looking for hands-on experience where I can acquire new knowledge and enhance my current skills in different programs and technologies.

At Bank of The Philippine Islands, I provide customer service and handle cash deposits, withdrawals, and complaints. I also advise clients about financial services, including loans, insurance, and investments.

Previously, I worked as a Reservations Agent at Grand Regal Hotel, Doha, assisting the front desk with room bookings and supporting marketing campaigns for web booking portals. I also handled cashiering as a Counter Assistant at SM Appliances.

Experience

Work history, roles, and key accomplishments

BI

Customer Sales and Service Associate

Bank of the Philippine Islands

May 2018 - May 2026 (8 years)

Provides excellent customer service to clients. Handles cash deposits, withdrawals and complaints, and advises on financial products such as loans, insurance, and investments.

Customer Service Cash Handling Financial Advisory Loans Insurance Investment

GH

Reservations Agent

Grand Regal Hotel

Jan 2016 - Dec 2017 (1 year 11 months)

Worked on marketing campaigns for different web booking portals. Assisted the front desk to book more rooms and collaborated with the marketing team to gain corporate clients.

Marketing Campaigns Online Booking Platforms Front Desk Support Corporate Sales

SA

Counter Assistant

SM Appliances

Jan 2015 - Dec 2016 (1 year 11 months)

Handled money and cashiering. Built relationships with clients to maintain sales goals and create new opportunities.

Cashiering Customer Relationship Management Sales

Education

Degrees, certifications, and relevant coursework

SC

South Mansfield College

Bachelor of Science in Hotel and Restaurant Management, Hotel and Restaurant Management

Studied Hotel and Restaurant Management and was named to the Dean's List.

CM

Christ the King School of Muntinlupa

High School Diploma, High School

Graduated with 3rd Honors and was awarded Perfect Attendance in 2009.

BI

Bank of the Philippine Islands

Code of Business Conduct, Business Conduct

Completed the Code of Business Conduct course in 2026.

BI

Bank of the Philippine Islands

Business Continuity Management, Business Continuity

Completed the Business Continuity Management course.

BI

Bank of the Philippine Islands

Data Privacy Awareness Course, Data Privacy

Completed the Data Privacy Awareness course.

BI

Bank of the Philippine Islands

Money Laundering and Terrorist Financing Prevention Program, Financial Compliance

Completed the Money Laundering and Terrorist Financing Prevention Program.

QU

QuickBooks

Bookkeeping using Quickbooks, Bookkeeping

Completed the Bookkeeping using QuickBooks course.

BT

Basic Virtual Assistant Training

Basic Virtual Assistant Training, Virtual Assistance

Completed the Basic Virtual Assistant Training.

Tech stack

Software and tools used professionally

QuickBooks

Availability

Looking for a job

Location

Philippines

Authorized to work in

Portfolio

drive.google.com/drive/folders/1DhS8-d1dc7tMnSxLEQjUuZxwuwsfF9uZ

Salary expectations

160k+ PHP

Job categories

Customer Service and Sales Associate Reservations Agent Cashier

Skills

Customer Service Cash Handling Cashiering Sales Reservations Marketing Campaigns Bookkeeping Quickbooks Virtual Assistant Training Business Continuity Management Data Privacy Money Laundering and Terrorist Financing Prevention Code Of Business Conduct

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