Looking for a job

Dawit Bezu

@dawitbezu

IT & Operations professional skilled in technical support, data management, research, procurement, and administrative coordination.

Ethiopia

Message

What I'm looking for

Seeking a remote mid-level role in Technical Support, IT Support, or Customer Support. I bring hands-on experience in technical troubleshooting, problem-solving, customer service, and IT operations. I’m open to worldwide opportunities with international teams and looking for a stable, long-term role where I can contribute and grow professionally.

IT and Operations professional with 5+ years of experience supporting technical operations, administrative activities, procurement, research, and business coordination. I have a background in IT and practical experience with technical troubleshooting, data management, documentation, tender preparation, supplier research, and project coordination.

I am detail-oriented, organized, adaptable, and comfortable working independently or as part of a remote team. I enjoy solving problems, researching information, organizing workflows, and supporting teams in getting work completed accurately and efficiently.

I am currently looking for a remote opportunity where I can contribute my technical, administrative, research, and operational skills while continuing to develop professionally.

Experience

Work history, roles, and key accomplishments

IT Operations Coordinator

Prolab Techworks Solutions

Jan 2021 - Dec 2026 (5 years 11 months)

Coordinated day-to-day IT operations, managed a team of 6-10 employees, and handled over 1,000 technical and data recovery cases. Prepared weekly action plans, monitored workflows, and supported management with reporting and project coordination.