Alfa Bogale
@alfabogale
I keep hospitality and organizational IT systems running smoothly through practical support and maintenance.
EthiopiaWhat I'm looking for
I'm currently supporting day-to-day hotel IT operations at Radisson Blu Addis Ababa, maintaining Opera PMS, Fidelio PMS, Micros POS, Oracle Simphony, guest Wi-Fi, network equipment, and audio-visual systems.
Previously, I supervised IT operations at Hilton Addis Ababa and delivered ICT support at the Federal Attorney General, resolving hardware, software, network, account-access, and helpdesk issues. I also bring experience in data quality, records digitization, staff training, IT inventory, vendor coordination, backups, and business continuity.
Experience
Work history, roles, and key accomplishments
IT Officer
Radisson Blu Addis Ababa
Feb 2026 - Present (6 months)
Provided day-to-day support for hotel IT systems, ensuring smooth operations across all departments. Supported hospitality applications including Opera PMS, Fidelio PMS, Micros POS, and Oracle Simphony.
Provided day-to-day support for hotel IT systems, ensuring smooth operations across all departments. Supported hospitality applications including Opera PMS, Fidelio PMS, Micros POS, and Oracle Simphony.
ICT Support Technician
Federal Attorney General
Jul 2017 - Jan 2022 (4 years 6 months)
Provided day-to-day IT support to staff across different departments, assisting with hardware, software, network, and user account issues. Managed user accounts, password resets, and access permissions through Active Directory.
Data Encoder
Federal Attorney General
Mar 2016 - Jun 2017 (1 year 3 months)
Maintained accurate electronic records through data entry, verification, and quality-control processes. Supported records digitization initiatives by organizing and converting paper-based documents.
Education
Degrees, certifications, and relevant coursework
Leadstar College of Management and Leadership
Master of Business Administration, Project Management
Master of Business Administration with a specialization in Project Management.
Ambo University
Bachelor of Science, Computer Science
Bachelor of Science in Computer Science.
Tech stack
Software and tools used professionally
Availability
Location
EthiopiaAuthorized to work in
Job categories
Skills
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