Davy LOUMOUAMOU
@davyloumouamou
System engineer specializing in cross-platform incident management and automation.
IndiaWhat I'm looking for
I am a bilingual IT professional with seven years' experience across system engineering, technical support, and full-stack web development, delivering reliable operations and customer-focused solutions within global, multicultural teams. I currently work as a System Engineer in a command center environment, managing Unix/Windows monitoring, automated job scheduling, secure administrative access, and incident lifecycles to meet strict SLAs.
As a former Business Process Lead in technical support and a freelance full-stack developer, I combine strong communication and multilingual support (French/English) with hands-on skills in automation, web technologies, and infrastructure security. I am committed to operational excellence, continuous improvement, and building scalable tooling and applications that support business continuity.
Experience
Work history, roles, and key accomplishments
System Engineer
Societe-Generale
Feb 2025 - Present (11 months)
Monitored Unix/Windows infrastructure and managed cross-platform incident lifecycle to meet SLA targets; administered automated job scheduling and Linux operations to ensure uptime. Enforced secure audited remote access and compliance using CyberArk and PuTTY.
Full Stack Web Developer
Freelance
Oct 2018 - Jan 2025 (6 years 3 months)
Developed and maintained modern web applications using Node.js, FastAPI (Python), and React.js, delivering responsive front-ends and API-backed services for diverse clients. Implemented CMS and styling solutions to accelerate development and deployment.
Provided multilingual Tier 1/2 technical support for Windows, hardware, and network peripherals, managing chat and tickets via ServiceNow and maintaining Active Directory and Genesys environments. Led process activities to meet support SLAs for French- and English-speaking customers.
Education
Degrees, certifications, and relevant coursework
OCOsmania University - St. Mary's College
Bachelor in Computer Science, Computer Science
2017 - 2020
Completed a Bachelor in Computer Science at St. Mary's College affiliated with Osmania University between March 2017 and November 2020.
Lycée Chaminade
Baccalauréat, General Secondary Education
2015 - 2016
Completed Baccalauréat (secondary school leaving certificate) at Lycée Chaminade in Brazzaville between October 2015 and June 2016.
Availability
Location
IndiaAuthorized to work in
Job categories
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