David Tijani
@davidtijani
Results-driven dispute resolution specialist with accounting background and strong customer communication.
What I'm looking for
I am a certified professional combining dispute resolution expertise with hands-on accounting and administrative experience across banking, hospitality, and education.
At Access Bank Plc, I resolved thousands of card transaction disputes with an 80% accuracy rate and cut resolution time by 45% through process improvements.
I have managed cash flow, payroll for 50+ staff, budgeting, invoicing, reconciliations, and maintained high compliance and reporting standards.
I bring strong copywriting and customer-support skills, proficiency with Microsoft Office, and a collaborative, detail-oriented approach focused on measurable outcomes.
Experience
Work history, roles, and key accomplishments
Dispute Resolution Officer
Access Bank Plc
Apr 2023 - Jul 2025 (2 years 3 months)
Resolved over 5,000 card transaction disputes with an 80% accuracy rate and reduced resolution time by 45% through streamlined complaint handling and process improvements.
Finance Manager
Café24 Restaurant & Bar
Sep 2022 - Nov 2022 (2 months)
Managed daily cash flow, invoices, budgets and financial performance to ensure proper disbursement and usage of funds across departments.
Subject Teacher, Commerce & Accounting
Obalufon Grammar School
May 2021 - May 2022 (1 year)
Delivered curriculum-aligned lessons in commerce and financial accounting, managed classroom records, and supported student development throughout the NYSC year.
School Secretary & Accounting Clerk
Chrisgab Group of Schools
Jan 2017 - Nov 2017 (10 months)
Managed payroll and financial data entry for 50+ staff, prepared debit/credit documentation with 95% audit compliance, handled petty cash and reconciliations reducing discrepancies by 35%.
Education
Degrees, certifications, and relevant coursework
Unknown (Bachelor of Science in Accounting - in progress)
Bachelor of Science, Accounting
Pursuing a Bachelor of Science in Accounting with expected completion in 2025.
Unknown (Higher National Diploma in Accounting)
Higher National Diploma, Accounting
Grade: Upper Credit
Completed a Higher National Diploma in Accounting with Upper Credit in 2019.
Unknown (National Diploma in Accounting)
National Diploma, Accounting
Grade: Lower Credit
Completed a National Diploma in Accounting with Lower Credit in 2016.
Availability
Location
Authorized to work in
Job categories
Skills
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