Open to opportunities

Elizabeth John

@elizabethjohn

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Detail-oriented professional with expertise in customer experience and administration.

Nigeria

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What I'm looking for

I seek a role that values teamwork and offers opportunities for growth.

I am a dedicated professional with a strong background in customer service and administration. My experience as a Cashier and Account Clerk at Sharubutu Investment Company has honed my financial management skills, while my role as an Administrative and Client Relations Manager at the African Institute for Leadership & Good Governance has equipped me with exceptional organizational abilities and a keen understanding of client needs.

With a Bachelor’s degree in Sociology and ongoing Master’s studies in Criminology and Forensic Psychology, I bring a unique perspective to my work. I am passionate about fostering positive relationships and ensuring excellent customer experiences. My training in entrepreneurship and employability has further enhanced my ability to adapt and thrive in dynamic environments.

Experience

Work history, roles, and key accomplishments

Cashier / Account Clerk

Sharubutu Investment Company

Jan 2022 - Dec 2024 (2 years 11 months)

Managed daily cash transactions and reconciled accounts, ensuring accuracy and compliance. Assisted with general accounting duties, including data entry and financial record keeping.

Account Reconciliation Data Entry Record keeping Microsoft Office Suite

Administrative / Client Relations Manager

African Institute for Leadership & Good Governance (AILGG)

Jan 2021 - Dec 2022 (1 year 11 months)

Oversaw administrative operations and managed client relationships, ensuring high satisfaction. Coordinated various projects and events, contributing to organizational efficiency.

Administrative Support Client Relations Project Coordination Event Management Communication Skills

Subject Teacher

Ado Girls' Secondary School

Jan 2019 - Dec 2020 (1 year 11 months)

Taught various subjects to secondary school students, developing engaging lesson plans. Provided guidance and support to students, fostering a positive learning environment.

Lesson planning Classroom Management Curriculum Development Educational Technology

Customer Care Representative

Hududullah Micro Credit Company

Jan 2018 - Dec 2019 (1 year 11 months)

Addressed customer inquiries and resolved issues, ensuring excellent service delivery. Maintained accurate customer records and processed transactions efficiently.

Customer Service Data Management Communication Skills

Education

Degrees, certifications, and relevant coursework

Nigerian Defence Academy (NDA)

MSc Criminology and Forensic Psychology, Criminology and Forensic Psychology

Grade: Inview

Currently pursuing a Master of Science in Criminology and Forensic Psychology. This program focuses on advanced studies in criminal behavior and forensic applications.

Kaduna State University (KASU)

BSc. Sociology, Sociology

Grade: Second Class Upper

Completed a Bachelor of Science in Sociology, gaining a comprehensive understanding of societal structures and human behavior. Achieved a Second Class Upper.