Open to opportunities

Ologun Tobi

@ologuntobi

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Creative accounting professional dedicated to organizational success.

Nigeria

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What I'm looking for

I seek a role that fosters growth, values collaboration, and challenges my skills.

I am a creative and versatile accounting professional with a strong commitment to enhancing organizational output. My experience spans various roles, including call agent and financial accountant, where I have honed my skills in communication, problem-solving, and customer service. I believe in the power of intelligent followership and strive to contribute positively to my team's objectives.

Throughout my career, I have successfully managed large volumes of inbound and outbound calls, ensuring customer satisfaction and building lasting relationships. My tenure as a financial accountant allowed me to prepare monthly financial statements, analyze variances, and provide valuable financial advice. I am passionate about mentoring and have initiated personal development programs for students, showcasing my dedication to fostering growth in others.

Experience

Work history, roles, and key accomplishments

Current

Call Agent

Current

ICE Pyramid Communication Limited

Jan 2021 - Present (4 years 4 months)

Managed large volumes of inbound and outbound calls, following scripts and identifying customer needs to provide effective solutions. Enhanced customer base through strong relationship management.

Customer Service Problem Solving Communication Skills Conflict Resolution Team Building Microsoft Office

Call Agent

TM Project Concept Limited

Jan 2019 - Jan 2021 (2 years)

Handled a high volume of calls, adhering to scripts while addressing customer inquiries and providing solutions. Successfully increased customer engagement through effective communication.

Customer Service Problem Solving Communication Skills Conflict Resolution Team Building Microsoft Office

Subject Teacher

Union Secondary School

May 2017 - Jun 2017 (1 month)

Taught Economics and Mathematics, fostering student interest and engagement in the subjects. Initiated a personal development and mentorship program for students.