At 99 Degrees, I led the development and launch of three AI-driven SaaS products, contributing to double-digit annual revenue growth. I also implemented an AI-powered knowledge hub that reduced onboarding time by 40% and support tickets by 25%.
At Sky Gem Solutions, I embedded a multi-model generative AI stack into daily operations and automated pipeline tracking, tasks and follow-ups, saving up to 20 hours per person per week. I also architected the HubSpot CRM operating model and coordinated development of the Client Portal and internal tools.
Earlier, at the Development Bank, Ministry of Finance (SHCP), I automated and optimized more than 20 legacy processes with Power Automate, improving efficiency by 70%, and delivered a SharePoint intranet to more than 4,000 users. At the Senate of Mexico, I launched an internal mobile app that improved information access speed by 300%.
I founded TWC Networks and Vixo Studio LLC to build technology, custom software and AI solutions. I write opinion columns on AI and technology policy, and I hold a Lean Six Sigma certification.

