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david njoroge

@davidnjoroge2

Data Engineer at Equity Group Holding building an enterprise MDM platform for 16M+ customer records.

Kenya
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At Equity Group Holding, I’m building the bank’s first enterprise Master Data Management platform to unify fragmented data and support stronger governance. Its minimum scalable product is in user acceptance testing, with a pilot rollout ahead.

I’m designing a real-time integration pipeline with Debezium, Apache Kafka, and Apache Airflow to consolidate customer records across legacy sources. During testing, automated data-quality rules have reduced manual correction effort by over 90%.

At Equity Group Holding, I also developed the Customer 720 segmentation model and shipped a self-service Oracle APEX dashboard for campaign teams. I engineered a personalized product-recommendation engine that achieved a cross-sell rate above 45%.

Previously, at Equity Bank Kenya Limited, I built Power BI dashboards that cut manual reporting time by over 80% and developed Python models to forecast call-centre traffic and customer behaviour. I bring experience spanning data platforms, analytics, and customer experience.

Experience

Work history, roles, and key accomplishments

EL

Customer Experience (CX) Support

Equity Bank Kenya Limited

Aug 2016 - Mar 2019 (2 years 7 months)

Provided specialized Level 2 technical support and coordinated cross-functional issue resolution for enterprise clients, achieving a 95% first-contact resolution rate.

Education

Degrees, certifications, and relevant coursework

Huawei logoHU

Huawei

Exploring the Intelligent World 2030, Emerging Technologies

2026 - 2026

Completed the Huawei Exploring the Intelligent World 2030 course in 2026.

Huawei logoHU

Huawei

Generative AI for Business Transformation, Generative AI

2026 - 2026

Completed the Huawei Generative AI for Business Transformation course in 2026.

Huawei logoHU

Huawei

Overview of AI, Artificial Intelligence

2026 - 2026

Completed the Huawei Overview of AI course in 2026.

Oracle logoOR

Oracle

Oracle Certified AI Foundations Associate, Artificial Intelligence

2025 - 2025

Earned the Oracle Certified AI Foundations Associate certification in 2025.

Oracle logoOR

Oracle

Generative AI Foundations — Advanced Generative AI Techniques for IT, Generative AI

2025 - 2025

Completed the Oracle Generative AI Foundations — Advanced Generative AI Techniques for IT course in 2025.

United States International University Africa logoUA

United States International University Africa

Cyber Shujaa Data Protection Officer, Data Protection

2024 - 2024

Completed the Cyber Shujaa Data Protection Officer program at USIU in 2024.

Moody's logoMO

Moody's

Foundations of Banking and Credit, Banking and Credit

2024 - 2024

Completed the Foundations of Banking and Credit course by Moody's in 2024.

Oracle logoOR

Oracle

Oracle Cloud Infrastructure: GenAI Professional, Generative AI

2024 - 2024

Earned the Oracle Cloud Infrastructure: GenAI Professional certification in 2024.

LS

Lean Six Sigma

Lean Six Sigma Yellow Belt, Process Improvement

2023 - 2023

Earned the Lean Six Sigma Yellow Belt certification in 2023.

Oracle logoOR

Oracle

Oracle Cloud Infrastructure: Data Science & Machine Learning Engineer, Data Science and Machine Learning

2023 - 2023

Earned the Oracle Cloud Infrastructure: Data Science & Machine Learning Engineer certification in 2023.

Cisco logoCI

Cisco

Cisco Certified Network Associate (CCNA 1–4), Networking

2022 - 2022

Completed the Cisco Certified Network Associate (CCNA) 1–4 certification in 2022.

Maseno University logoMU

Maseno University

Bachelor of Science, Computer Science and Technology

Activities and societies: SOMU Class Representative, Maseno University (2014–2015): Successfully lobbied for and established an enhanced smart lab for the School of Computing and Informatics.

Completed a Bachelor of Science in Computer Science and Technology at Maseno University in 2016.

CA

Certified Public Accountant

Certified Public Accountant (CPA) Section I, Accounting

2011 - 2011

Passed the Certified Public Accountant (CPA) Section I in 2011.

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