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kennedy langat kipkosgei

@kennedylangat

Message

Data Analyst turning complex datasets into dashboards and actionable insights for better business decisions.

Kenya

Message

What I'm looking for

I’m looking for a fast-paced, data-driven team where I can turn complex datasets into reliable reporting and automated dashboards. I want to support forecasting and process optimization while collaborating cross-functionally to deliver measurable outcomes.

I’m a Data Analyst and Business Analyst with experience transforming complex datasets into actionable insights that drive business performance and decision-making. I specialize in data cleaning, ETL processes, SQL, and Python, and I build dashboards with Power BI and Tableau to support daily team decisions.

In my current role at Data Science East Africa Ltd, I extract, clean, and consolidate ERP data for sales, inventory, and performance reporting used by senior management. I deliver 12+ monthly reports annually, design and maintain business dashboards, and support ad-hoc analysis requests through audited, accurate data sources.

Previously at Co-operative Bank of Kenya, I led portfolio analysis and risk monitoring across 2,500+ client accounts, helping maintain Portfolio at Risk below 2% for four consecutive years and reducing non-performing loans to 0.028%. I also used customer segmentation and behavioral analysis to create new micro-loan opportunities, and I translated performance data into proposals, coaching insights, and measurable operational improvements.

Experience

Work history, roles, and key accomplishments

Current

Data Analyst

Current

Data Science East Africa Ltd

Aug 2023 - Present (2 years 10 months)

Extracted, cleaned, and consolidated ERP data to ensure accurate monthly sales and performance reporting for senior management. Produced 12+ monthly reports annually and built business dashboards used daily by cross-functional teams to support ad-hoc analytics and data reliability.

ERP Data Analysis Data Cleaning SQL Python Power BI Tableau Dashboarding Forecasting

Customer Relationship Lead

Co-operative Bank of Kenya

May 2017 - Jul 2023 (6 years 2 months)

Analyzed portfolio performance to grow assets to KES 411M and liabilities to KES 234M using trend analysis and customer insights across multiple product lines. Reduced non-performing loans to 0.028% and maintained Portfolio at Risk below 2% for 4 consecutive years through data-driven credit assessments and early intervention.

Customer Segmentation Trend Analysis Early Intervention Micro Loan Product Development

Contact Centre Executive

Co-operative Bank of Kenya

Dec 2014 - Apr 2017 (2 years 4 months)

Designed and maintained Excel-based dashboards for real-time contact centre metrics, enabling workflow adjustments to improve service KPIs across operational teams. Built weekly duty rosters for 47 staff and maintained a 95% service level agreement by analyzing call volume and workforce trends.

Excel Dashboard Workforce Scheduling SLA Management

Customer Service Analyst

Co-operative Bank of Kenya

Oct 2013 - Nov 2014 (1 year 1 month)

Analyzed customer and interaction data to build a qualified lead pipeline for 5 business units, supporting targeted outreach and improved local sales performance. Managed and optimized a CRM database of 150+ monthly appointments and used call data to refine sales scripts and exceed monthly revenue targets.

Customer Analytics Lead Qualification Sales Scripting