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Zita Morales

@zitamorales

I redesign operations, integrate systems, and build reporting that improves frontline performance.

At Atlantis Fire Protection, I lead systems integration for acquired companies, migrating operational and customer data into ServiceTrade and designing a centralized foundation across ServiceTrade and Sage Intacct. I delivered an initial operational and financial reporting environment in about two weeks and built leadership visibility into technician revenue, utilization, business mix, and deficiency timing.

I've spent 16+ years improving workflows across data center operations, field services, and high-volume refurbishment. At L&S Mechanical, I built workflow tools and subcontractor performance models; at NTT DATA, I reduced a multi-day billing process to minutes; and at CVE Technology, I advanced into quality supervision for up to 30 employees while supporting ISO 9000 certification.

Experience

Work history, roles, and key accomplishments

Current

Business Systems & Operational Excellence Lead

Current

Atlantis Fire Protection

Apr 2026 - Present (5 months)

Lead systems integration for acquired companies, migrating data from QuickBooks and legacy sources into ServiceTrade. Designed architecture for integrating operational and financial data across ServiceTrade and Sage Intacct, and delivered management reporting for leadership.

ServiceTrade Sage Intacct Quickbooks APIs Data Migration Systems Integrations Operational Analytics Reporting Process Improvement

Data Analyst

L&S Mechanical

Jun 2022 - Apr 2026 (3 years 10 months)

Built operational workflow tools that reduced a recurring process from 90 to 15 minutes. Created a subcontractor performance model and analyzed field activity with GPS/geofencing and predictive models.

SQL Python Pandas GPS Geofencing regression Random Forest Data Analysis Workflow Automation

Reporting Analyst

NTT DATA

Dec 2015 - Jun 2022 (6 years 6 months)

Redesigned a billing process reducing turnaround from days to minutes. Standardized asset-entry processes and supported equipment inventory across data centers.

Excel VBA Automation Data Validation Inventory Management Process Improvement

Quality Supervisor / Quality Assurance

CVE Technology

Jan 2010 - Dec 2015 (5 years 11 months)

Advanced from entry-level to supervising up to 30 employees. Supported quality leadership and ISO 9000 certification in a high-volume refurbishment environment.

Quality Assurance ISO 9000 Supervision Process Discipline Corrective Actions Compliance