David Kahn

Architected an AI-consumable token-driven Figma design system for NRG's Online Enrollment and Account Management experience, achieving 100% documentation coverage across 26 components and a flagship rebrand launch in one day. Developed AI agents for accessibility checks and design audits, improving contrast ratios and establishing a repeatable quality framework.

Directed end-to-end UX within a 12-person agile squad, unifying 13 Crop Science websites across 5 brands into a task-centered customer portal achieving 70% first-month conversion. Led a cross-functional team to architect and scale a shared design system, consolidating fragmented libraries and reducing component variants by 40%.

Spearheaded end-to-end UX as the sole designer for KOHLER Energy Management PRO, replacing a failing legacy monitoring app with a dealer-facing mobile platform that generated $112,000 in monthly recurring subscription revenue. Increased account attach rate by 133% and reduced time-to-first-value by 75% through redesigned onboarding and predictive troubleshooting.

Delivered $2.5M in annual operational savings through user research, design, and deployment of a digital solution across 25+ refineries and chemical plants. Conducted contextual inquiry and usability research at industrial plants, translating field practices into enterprise product requirements and reducing costly refactors by 30%.

Supported the Go-to-Market Planning and Operations team by crafting five dashboards monitoring key metrics, leading to actionable insights and a significant cost reduction of $540K. Conceptualized and executed a streamlined internal CRM interface in Salesforce, saving over 40 hours weekly across teams.

Bachelor of Science in Computer Science from Arizona State University, completed in May 2014.