JWJacob Weinstok
@jacobweinstok
Lead product designer driving business impact through strategic research and AI-enhanced design.
United StatesWhat I'm looking for
I am a lead product designer focused on driving measurable business impact through strategic research, service design, and AI-enabled design practices. I partner closely with product, engineering, and legal teams to translate research into platform-ready requirements and UX guardrails.
Across consumer and B2B platforms, I have delivered multi-million dollar savings and large-scale tools—designs that scaled to serve millions of customers and enabled $1B+ in energy assistance. I prioritize outcomes, establishing measurement frameworks and outcomes-based roadmaps to track adoption and efficiency gains.
I lead cross-functional facilitation, stakeholder alignment, and team mentorship, using AI to accelerate research synthesis, ideation, and documentation. I have driven design system adoption to reduce design hours, improve consistency, and speed delivery.
I bring deep expertise in interaction design, information architecture, usability testing, and analytics-driven decision making, and I seek opportunities where strategic design can reduce friction, improve self-service, and deliver clear ROI.
Experience
Work history, roles, and key accomplishments
Lead Experience Designer
Exelon
Jan 2025 - Present (1 year)
Led complex internal platform and service design initiatives that reduced cycle time and manual effort, established outcomes-based measurement frameworks, and drove adoption across teams serving 10M+ customers.
Lead Product and Experience Designer
Exelon
Dec 2022 - Dec 2024 (2 years)
Directed billing and payments modernization, mentoring designers and introducing AI-enabled workflows to improve team velocity; drove design system adoption that cut design hours 25% and page creation 33%.
Senior Product Designer
Exelon
Aug 2020 - Dec 2022 (2 years 4 months)
Designed ML-powered self-service tools and responsive enrollment flows that scaled to 1M+ customers, supporting $1B+ in energy assistance and increasing enrollment by 58%.
Product Designer
Exelon
Aug 2018 - Aug 2020 (2 years)
Delivered a service management redesign that achieved $3M+ in call center savings and increased self-service completion by 400% across web and mobile flows.
User Experience Designer
Cision
Jan 2016 - Jul 2018 (2 years 6 months)
Designed PR software workflows for media discovery, distribution, and campaign measurement, improving feature adoption through user research and cross-functional collaboration.
Education
Degrees, certifications, and relevant coursework
GAGeneral Assembly
Certificate, User Experience Design
Completed coursework in User Experience Design focusing on practical UX methods, prototyping, and research techniques.
JUJohns Hopkins University
Certificate, Visual Communications
Completed studies in Visual Communications covering visual design principles and communications theory.
UCUniversity of Maryland, Baltimore County
Bachelor of Science, Computer Science
Studied computer science leading to a Bachelor of Science degree with coursework in programming and systems.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Website
bit.ly/weinstokJob categories
Skills
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