david hyun
@davidhyun
I coordinate communications, marketing, platform testing, and operations to support business growth.
South KoreaWhat I'm looking for
At OzLabs, I manage internal and external communications, coordinate clients and service providers, support marketing initiatives, and test platforms, servers, and websites before launches and updates.
I've also audited AI-generated Uber transcripts in Korean and English, improving linguistic accuracy, contextual clarity, cultural appropriateness, and data consistency.
Previously, I led sales teams at Neighbours Connect, managed hotel and gaming operations at Ashley Hotel Braybrook Melbourne, coordinated 20+ virtual staff at GreenTech Virtual Services, and supported more than 100 e-commerce clients at Ecomflow. My Accounting & Bookkeeping background strengthens my analytical, operational, and customer-focused approach.
Experience
Work history, roles, and key accomplishments
As a Technical, Communication and Marketing Manager, I am responsible for managing external and internal communications to support business development, partnerships, and operational coordination. My role involves maintaining strong relationships with clients and partners through professional email communication, ensuring information is delivered clearly, efficiently, and in a timely manner.
I co
Reviewed and audited AI-generated transcripts for Uber, translating content between Korean and English to ensure linguistic accuracy, contextual clarity, and cultural appropriateness. Evaluated AI outputs for quality, corrected discrepancies, and maintained high standards of data accuracy and consistency.
Trained new sales rep on sales script, product knowledge, objection handling and customer engagement strategies. Lead motivational meetings, set team expectations, and maintain a positive, high-energy environment. Track and report daily sales results, KPIs, and team performance to senior leadership. Create daily, weekly, and monthly sales goals and ensure the team consistently meets or exceeds tar
Gaming Manager / Hotel Manager
Mar 2022 - May 2024 (2 years 2 months)
Oversaw daily venue and gaming floor operations, supervising staff and service standards
Managed compliance, cash reconciliation, payouts, and regulatory requirements
Improved customer experience and supported promotions to drive revenue
Managed scheduling, team coordination, and internal communications across a team of 20+ virtual staff in different time zones. Utilized platforms like Asana, Slack, and Zoom to implement agile task management and daily check-ins. Conducted weekly reporting and performance reviews to ensure team KPIs were met. Supported backend operations including invoicing, document control, and client correspond
Delivered high-quality virtual support to over 100+ e-commerce clients, assisting with onboarding and product troubleshooting. Collaborated with product and technical teams to resolve customer pain points and streamline UX improvements. Maintained 95%+ satisfaction rating through efficient communication via email, chat, and Zoom. Developed knowledge base articles and FAQ documentation to reduce ti
Education
Degrees, certifications, and relevant coursework
Australian Pacific College
Accounting & Bookkeeping (Bachelor)
Garden International School Bangkok
High School Diploma
Australian Pacific College
Bachelor of Accounting, Accounting and Bookkeeping
Pursued a Bachelor's degree in Accounting and Bookkeeping, gaining strong analytical skills and financial knowledge.
Tech stack
Software and tools used professionally
Availability
Location
South KoreaAuthorized to work in
Social media
Job categories
Skills
Interested in hiring david?
You can contact david and 90k+ other talented remote workers on Himalayas.
Message davidGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
