Open to opportunities

Darren Hinds

@darrenhinds

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Guyana

Message

What I'm looking for

I’m looking for a role where I can combine public service communication, ethical data handling, and strong research/writing to improve how people access information—preferably with teams focused on impact, accountability, and clear outcomes.

I currently serve as a Community Service Officer in Guyana, resolving nationwide citizen inquiries by managing a helpdesk chatbot system and liaising between constituents and government entities—including NDCs and Municipalities—to bridge communication gaps and expedite service requests across administrative regions.

I bring a strong focus on data integrity and confidentiality while handling sensitive information tied to critical government projects and digital systems. I also build practical tools—developing comprehensive Excel databases and maintaining departmental webpages—to help teams and citizens access accurate, current information.

Before that, I strengthened my research, interviewing, and writing skills as a Reporter at Kaieteur News, monitoring local current affairs and producing at least two articles per day. I also have public engagement experience as a Fundraiser with Greenpeace UK, informing supporters on environmental campaigns and building long-term donor relationships through outreach and events.

Alongside my professional work, I’ve supported education and community leadership as a Peer Leader/Social Media Manager and deepened my advocacy through roles with Amnesty International USA. I’m energized by work that combines clear communication, ethical handling of information, and measurable service impact.

Experience

Work history, roles, and key accomplishments

Current

Community Service Officer

Current

Ministry of Local Government and Regional Development

Mar 2026 - Present (4 months)

Resolved nationwide citizen inquiries by managing a helpdesk chatbot system and liaising between constituents and government entities across administrative regions. Maintained data integrity and confidentiality while building departmental webpages and Excel databases to support regional information access.

Citizen Inquiry Triage Data Integrity Confidentiality Excel

Member/Student Leader

Amnesty International USA

Sep 2021 - Jan 2026 (4 years 4 months)

Participated in the Migrant Rights Task Force and lobbied New York City politicians on behalf of undocumented migrants and asylum seekers. Served as a club secretary and later president, coordinating nationwide campaigns and attending activism conferences and annual general meetings.

Migrant Rights Advocacy Activism Coordination Leadership Conferences

Reporter

Kaieteur News

May 2024 - Aug 2024 (3 months)

Monitored and researched local current affairs, including crime, politics/government, and entertainment. Conducted interviews and wrote multiple news articles per day based on editorial assignments and ongoing stories.

News Reporting Current Affairs Research Interviewing Article Writing

Fundraiser

Greenpeace UK

Oct 2023 - Feb 2024 (4 months)

Informed the public about environmental affairs and Greenpeace actions/campaigns. Engaged individuals through cold calling and fundraising events to encourage long-term donors and memberships.

Fundraising Donor Engagement Cold Calling

Alumni Engagement Student Worker

Office of Advancement, St. Francis College

Jun 2022 - Sep 2022 (3 months)

Conducted high-volume calls to engage with St. Francis College donors and alumni. Collected donor/alumni insights to enhance the organization’s data pool.

Alumni And Donor Outreach Relationship Building Data Collection Interviewing

Peer Leader/Social Media Manager

Centre for Learning & Leadership, St. Francis College

May 2021 - May 2022 (1 year)

Served as a teaching assistant for a first-year class and supported community and inclusivity. Designed and delivered curriculum on topics such as anti-racism, Title IX, time management, and career readiness, and produced and edited peer leadership social media content and a weekly virtual newsletter.

Curriculum Design Anti Racism Education Time Management Career Readiness Social Media Content Production Content Marketing Virtual Newsletter Production Editing

Member/President

Georgetown International Academy Key Club

Aug 2018 - Jun 2020 (1 year 10 months)

Organized community activities including environmental clean-ups and social sessions supporting underprivileged seniors and youth. Oversaw club activities and the executive board by planning and executing weekly club meetings.

Event Planning Executive Leadership Volunteer Supervision Environmental Clean Up

Intern

Nigel Hinds Financial Services Ltd.

Jun 2018 - Jul 2018 (1 month)

Maintained financial records for major companies and corporations in Guyana. Conducted transactions with the Guyana Revenue Authority and various banking institutions.

Transaction Processing

Education

Degrees, certifications, and relevant coursework

St. Francis College

Bachelor of Arts, Political Science

2020 - 2025

Grade: Dean’s List (Honours)

Bachelor of Arts degree in Political Science with a minor in Human Rights, graduating in December 2025. Earned Honours and was named to the Dean’s List.

Georgetown International Academy

Scholastic Aptitude Test (SAT), College Admissions (SAT/AP)

2018 - 2020

Grade: SAT: Math 550; Reading/Writing 650; Essay 5/4/6. AP: Biology 4; Language & Composition 4.

Completed SAT college admissions testing and AP coursework during attendance, including SAT score reporting and AP Biology and AP English Language & Composition results.

The Bishops’ High School

Caribbean Secondary Education Certificate (CSEC), Secondary Education

2012 - 2018

Grade: 7 passes; Mathematics Grade 2; English Grade 1.

Completed Caribbean Secondary Education Certificate (CSEC) requirements and reported subject performance. Finished with 7 passes including Mathematics and English outcomes as provided.