Darragh McConn

Fulfilled daily scheduling requests and coordinated service delivery for clients and employers through phone calls, email, and live chats. Provided direct client support and managed on-call issues for problem resolution.

Supported customers by identifying and recommending appropriate service options through quality conversations via calls and emails. Ensured customer satisfaction by focusing on first-time resolution and promoting self-service options.

Planned, prepared, and delivered English classes, creating teaching materials for various skill levels. Helped pupils improve their listening, speaking, reading, and writing skills through individual and group sessions.

Managed, directed, and scripted video productions, operating cameras and handling editing, color correction, and color grading. Focused on acquiring new customers and filming/editing promotional videos for businesses and international technology expos.

Worked as a freelancer across several departments, including production, production design, and as an assistant in the camera department. Also performed runner duties for the Redrock production.

Activities and societies: Editing, Screen-writing, Production, Drama Studies, Visual & Critical Studies, Sound Production

Achieved First Class Honours in Film & Documentary, focusing on various aspects of film production including editing, screenwriting, and sound production. Gained comprehensive knowledge in drama studies, visual, and critical studies.

Completed the Full Leaving Certificate, which is equivalent to full GCSEs, including English and Maths.

Obtained a 140-hour TEFL Cambridge qualification, specializing in English language teaching. This certification prepared me for teaching English as a foreign language.