Darlene Savoy

Led end-to-end client engagements, managing scope, timelines, budgets, and stakeholder alignment; accelerated Microsoft-funded projects through standardized processes and faster compliant delivery.

Managed Microsoft-funded engagement workflows including onboarding, POE, invoices and surveys; optimized intake, resource planning, and automated reporting to improve operational efficiency.

Led change management for client migrations using Prosci methodology, delivered MFA rollout communications and user guides, and presented adoption strategies including Microsoft Copilot demonstrations.

Managed client relationships and technical coordination, conducted monthly service review presentations, and supported client retention through process and service improvements.

Designed and implemented data integration and reporting solutions for EHSQ compliance, aligning outputs with regulatory requirements and supporting full lifecycle QA and testing.

Designed and built an MS Access database for a national school report card program and served as SME for migration to an MS SQL Server-based solution.

Pursuing the Project Management Professional (PMP) certification, expected November 2025.

Completed Prosci Change Practitioner Certification focused on ADKAR-based change management practices.

Completed a Business Analysis Certificate focusing on requirements elicitation and documentation.

Completed a Bachelor of Computer Science with a minor in Philosophy, focusing on database design and reporting.