Daramola Jesulayomi

I am a results-driven and detail-oriented professional with proven experience in customer service, virtual assistance, proofreading, and administrative support. I specialize in delivering exceptional customer experiences, streamlining operations, and ensuring accuracy across all tasks in remote work environments.

Over time, I have successfully managed 50–80+ customer interactions daily, maintaining a 95%+ customer satisfaction rate by resolving inquiries efficiently and professionally. I have supported business operations by handling 100+ emails per day, coordinating schedules, managing calendars, and organizing digital files to improve workflow efficiency by up to 30%.

As a virtual assistant, I have provided reliable administrative support including data entry, online research, document formatting, and task coordination. I am highly proficient in tools such as Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace (Docs, Sheets, Drive), CRM systems (Zendesk, HubSpot), and collaboration tools (Slack, Zoom, Trello, Asana)—allowing me to work seamlessly with global teams.

In proofreading, I have reviewed and edited 200+ documents, ensuring grammatical accuracy, clarity, and professional tone. My strong attention to detail has helped reduce errors by over 90%, improving the quality and credibility of written content.

I am known for being highly organized, adaptable, and dependable, with a strong ability to meet deadlines and work independently. I am passionate about continuous learning, improving digital workflows, and contributing to team success.

I am currently open to remote international opportunities as a Customer Service Representative, Virtual Assistant, or Proofreader, where I can add value, enhance customer satisfaction, and support business growth.