Looking for a job

Daph Palma

@daphpalma

Message

I build organized SEO and operations workflows that turn issues into validated improvements.

Venezuela

Message

What I'm looking for

I'm looking for a remote role where I can combine SEO, digital marketing, project coordination, and operations skills to improve processes, document work, solve issues, and validate results. I'm open to US Eastern Time.

I've coordinated healthcare and pharmacy operations for more than 20 years, including supervising teams of up to 24 employees at Locatel. I managed scheduling, inventory, purchasing, suppliers, documentation, compliance, and day-to-day problem-solving in fast-paced environments.

I'm now applying that operational discipline to digital marketing through LearningSEOJourney.com, where I run and document live SEO experiments. I use Google Search Console, Screaming Frog, WordPress, GA4, and PageSpeed Insights to diagnose indexation and on-page issues, implement fixes, and validate results.

Experience

Work history, roles, and key accomplishments

Current

SEO Learning Lab

Current

LearningSEOJourney.com

Jan 2024 - Present (2 years 8 months)

Built and documented SEO experiments on a live website from diagnosis through implementation and validation. Used Google Search Console and Screaming Frog to identify and fix indexation issues, broken links, and on-page problems.

SEO Google Search Console Screaming Frog WordPress Redirects Content Cleanup GA4 PageSpeed Insights Documentation

Customer Service Associate

Lowe's Companies

Aug 2023 - Feb 2025 (1 year 6 months)

Managed high-volume customer requests while prioritizing multiple needs in a fast-paced environment. Investigated issues, identified customer needs, and provided appropriate solutions.

Customer Service Issue Resolution Communication Skills Prioritization Problem Solving

Office Receptionist

At Your Services

Jan 2022 - Dec 2022 (11 months)

Managed customer requests, shipments, information, and daily operational tasks. Organized information and coordinated multiple requests to support workflow.

Customer Service Administrative Support Coordination Documentation Time Management

Responsible Pharmacist

Locatel

Oct 2012 - Mar 2017 (4 years 5 months)

Coordinated daily operations and supervised a team of up to 24 employees. Managed inventory, purchasing, suppliers, and compliance with procedures.

Team Supervision Scheduling Inventory Management Purchasing Supplier Coordination Process Improvement Compliance Documentation

Pharmacy Assistant to Responsible Pharmacist

Earlier Pharmacy & Healthcare Experience

Jan 1988 - Dec 2012 (24 years 11 months)

Progressively advanced from Pharmacy Assistant to Pharmacist and Responsible Pharmacist. Developed extensive experience in operations, personnel coordination, inventory, purchasing, suppliers, administration, and compliance.

Pharmacy Operations Staff Coordination Inventory Management Purchasing Supplier Coordination Administration Compliance Training