Dany Srour
@danysrour
Senior TAM & Solutions Engineer | Meta, CNBC, Pfizer, WPP Group | 98% retention | 16+ years | EMEA & GCC | Remote
What I'm looking for
At DGS Technology, I manage 20+ enterprise accounts across EMEA and GCC, delivering full-stack applications, API integrations, cloud deployments, and AI-augmented workflows. I've maintained a 98% client retention rate across 200+ delivered projects.
As a Technical Account Manager, I've been the senior technical partner for Meta, CNBC, Politico, Pfizer, P&G, Danone, and WPP Group, bridging C-level stakeholders with engineering teams from pre-sales through implementation and post-sales. At 10up, I increased client retention by 35% and reduced time-to-market by 20%.
I bring 16+ years of enterprise consulting, digital transformation, solution architecture, and technical delivery experience across media, healthcare, manufacturing, retail, NGOs, logistics, and government.
Experience
Work history, roles, and key accomplishments
Principal Consultant & Technical Account Manager
DGS Technology
Jan 2021 - Present (5 years 7 months)
Manages 20+ active enterprise accounts across EMEA and GCC, achieving a 98% client retention rate across 200+ delivered projects. Delivers end-to-end technical solutions integrating AI and LLM tools to accelerate delivery timelines and automate client workflows.
Served as Technical Account Manager for global enterprise clients including Meta, CNBC, and Politico, driving a 35% increase in client retention. Led MENA regional expansion by building go-to-market strategy and developing the enterprise B2B client pipeline.
Digital Strategy Director & Solutions Consultant
Jan 2015 - Dec 2020 (5 years 11 months)
Senior solutions partner for Pfizer, P&G, and Danone across MEA, scoping and delivering complex multi-million dollar digital transformation engagements. Advised C-level and marketing leadership on technology investment and digital transformation roadmaps.
Operations & Technology Lead
Mangomolo
Jan 2017 - Dec 2018 (1 year 11 months)
Managed technical operations and client delivery for the region's largest OTT streaming platform (450M+ monthly streams), ensuring SLA compliance and stakeholder alignment. Acted as technical bridge between engineering teams and senior business stakeholders.
Chief Technology Officer
AltCity
Jan 2016 - Dec 2016 (11 months)
Led technology strategy, solution architecture, and technical delivery, advising founders on product development and platform build. Delivered custom platforms end-to-end, managing technical implementation and stakeholder expectations.
Senior Full-Stack Engineer
Ebiz Production
Jan 2012 - Dec 2014 (2 years 11 months)
Architected and delivered enterprise web platforms and SaaS solutions end-to-end, building the full-stack technical foundation for client-facing technical consulting.
Senior Technology Advisor
Lebanese Presidential Palace
Jan 2009 - Dec 2014 (5 years 11 months)
Delivered and maintained mission-critical digital platforms for Lebanon's highest government institution, managing stakeholder relationships at the highest level of trust and security. Solutions delivered remain in active production over a decade later.
Education
Degrees, certifications, and relevant coursework
Lebanese University
Master of Science, Computer Science
Master's degree in Computer Science with a specialization in Applied Mathematics & Statistics.
Availability
Location
Authorized to work in
Website
dgstechnology.comSocial media
Job categories
Skills
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