Danny Mendoza
@dannymendoza
Account Executive at Akuwa Solutions Group, Inc., connecting prospective clients with business technology services and resolving technical issues.
United StatesWhat I'm looking for
At Akuwa Solutions Group, Inc., I progressed from Tier II Support into business development and Account Executive responsibilities. I identify prospective clients through outreach, networking, and industry events, then discuss their needs and available services.
I diagnose and resolve technical issues, communicate with customers, and identify recurring concerns and opportunities to improve customer outcomes. Earlier, I provided help desk support at Click Now Marketing and customer support at GoDaddy.
My background also includes law enforcement and narcotics investigations with the City of Canton, Georgia, and service in the United States Marine Corps. I’m seeking a remote role in customer support, operations support, or administrative coordination.
Experience
Work history, roles, and key accomplishments
Account Executive
Akuwa Solutions Group, Inc.
Jul 2026 - Present (3 months)
Progressed from technical support into business development and account executive responsibilities, combining customer insight with a practical understanding of business technology. Identify prospective clients through outbound outreach, local networking, and industry events.
Support Specialist / Business Development
Akuwa Solutions Group, Inc.
Jan 2026 - Jul 2026 (6 months)
Diagnosed and resolved technical issues, communicated with customers, and identified recurring concerns and opportunities to improve customer outcomes.
Tier II Support
Akuwa Solutions Group, Inc.
Sep 2022 - Jan 2026 (3 years 4 months)
Provided technical support and resolved customer issues, identifying recurring concerns and opportunities to improve customer outcomes.
Police Officer / Narcotics Agent
City of Canton, Georgia
Jan 2014 - Aug 2020 (6 years 7 months)
Served in law enforcement and narcotics investigations, bringing accountability, sound judgment, and precision to high-pressure situations.
Help Desk Support Specialist
Click Now Marketing
Jan 2012 - Jan 2014 (2 years)
Provided help desk support and assisted users with technical issues.
Provided customer support, helping users understand and resolve technical problems.
Education
Degrees, certifications, and relevant coursework
Colorado State University Global
Information Technology
Pursued studies in Information Technology.
State College of Florida–Manatee–Sarasota
Attended State College of Florida–Manatee–Sarasota.
William Rainey Harper College
A+ Certification, A+ Certification
Completed A+ Certification coursework.
CompTIA
CompTIA A+, A+ Certification
Earned CompTIA A+ certification.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
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