Danisile Ndlala
@danisilendlala
I manage debtor accounts, collections, cash allocation, and client disputes in healthcare.
South AfricaWhat I'm looking for
I've managed debtor accounts, outstanding invoices, collections, and payment disputes for Modimed and Medimatters in the healthcare sector. I use Panacea and Ikat to maintain accurate debtor records and follow queries through to resolution.
In my current client services role at PHA Medical Aid, I resolve account queries and build trusted client relationships through clear, consistent communication. I'm comfortable working independently in remote, target-driven environments while meeting collection deadlines.
Experience
Work history, roles, and key accomplishments
Client Services Consultant
PHA Medical Aid
Mar 2026 - Present (6 months)
Serve as primary point of contact for client account queries, ensuring accurate and timely resolution. Build and maintain trusted client relationships through consistent, professional communication.
Credit Controller
Modimed
Apr 2024 - Feb 2026 (1 year 10 months)
Managed customer debtor accounts and collections using the Panacea and Ikat systems, maintaining accurate records. Followed up on outstanding invoices and payments via calls and written communication, working toward collection targets.
Credit Controller (Anaesthetic and IOD)
Medimatters
Nov 2022 - Mar 2024 (1 year 4 months)
Managed debt collection and account queries for anaesthetic and IOD claims, ensuring accurate and timely follow-up.
Data Capturer
Medimatters
Jul 2022 - Nov 2022 (4 months)
Accurately captured and maintained account and billing data, supporting the credit control function.
Administration Clerk
Webstars Technologies
Oct 2021 - Jun 2022 (8 months)
Provided general administrative and account support, ensuring accurate and timely processing of requests.
Merchandiser
Pack N Stack
Jan 2012 - Dec 2019 (7 years 11 months)
Delivered direct customer service and supported stock and account accuracy on the shop floor.
Education
Degrees, certifications, and relevant coursework
Kwa-bhekilanga Secondary School
Matric, General
Completed secondary education (Matric) in 2010.
Cornerstone Supreme College
Certificate, Contact Centre
Completed a Contact Centre Certificate.
Rosebank IIE College
Higher Certificate, Office Administration
Completed a Higher Certificate in Office Administration.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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