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Danijela Car

@danijelacar_xo

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Receptionist and administrative assistant with CRM experience at Webhelp and Selectra.

Spain

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At Webhelp, I answered client calls and emails, maintained CRM records, and tracked complex cases through escalation.

At Selectra, I communicated with clients by phone, email, and live chat, documenting relationships and keeping client and transaction data accurate in HubSpot and Salesforce.

In guest-facing roles with Purple Ski and aboard yachts, I coordinated guest service, schedules, and supplies. I also hold a 3D VFX Animation Diploma from The Animation School (Private College).

Experience

Work history, roles, and key accomplishments

Yacht Deck/Cook/Stew

Nilou Swan Sailing Yacht

Jul 2026 - Aug 2026 (1 month)

Coordinated guest and crew activities, managed meal scheduling, and maintained equipment logs.

Guest Coordination Meal Planning Equipment Maintenance

Yacht Deck/Cook/Stew

M/Y Bon Moment Princess

May 2026 - Jul 2026 (2 months)

Provided guest service, provisioning, and cabin and schedule management on a yacht.

Guest Service Provisioning Cabin Management Scheduling

Ski Chalet Manager

Purple Ski

Dec 2025 - Apr 2026 (4 months)

Managed guest services, team coordination, and supply and stock management for a ski chalet.

Guest Service Team Coordination Inventory Management

Yacht Chef/Stewardess

M/Y Pixy

May 2025 - Aug 2025 (3 months)

Coordinated guest scheduling and meal service on a yacht.

Guest Coordination Meal Service Hospitality

Hotel Chalet Assistant

Ski Famille

Jan 2025 - Apr 2025 (3 months)

Provided front-of-house guest service and supported bar and dining operations.

Guest Service Frontdesk Bar Service Dining Support

Ski Chalet Hostess

La Ferme Du Lac Vert

Oct 2024 - Dec 2024 (2 months)

Managed guest check-in, suite management, and dining coordination.

Guest check in Suite Management Dining Coordination

Stewardess

Heineken Family

Jun 2024 - Sep 2024 (3 months)

Provided event hosting, guest coordination, and maintained service standards.

Event Hosting Guest Coordination Service standards

Sole Stewardess Sailing

S/Y DEA Valletta

Apr 2024 - Jun 2024 (2 months)

Handled housekeeping, guest care, and onboard administrative duties.

Housekeeping Guest Care Administration

English Teacher / Au Pair

Valencia

Dec 2023 - Mar 2024 (3 months)

Managed household scheduling, childcare administration, and organizational tasks.

Childcare Scheduling Organization

Customer Rep & Data Operations Agent

Webhelp

Dec 2021 - Nov 2022 (11 months)

Answered high-volume client calls and emails, resolving queries within service-level timeframes. Performed accurate data entry and record maintenance across CRM platforms.

CRM Data Entry Customer Service Communication Skills Case Management

Sales & Client Relations Agent

Selectra

Jan 2021 - Oct 2021 (9 months)

Communicated with clients via phone, email and live chat, maintaining accurate CRM records. Built and documented client relationships within a structured, target-driven environment.

Sales Client Relations CRM HubSpot Salesforce Communication Skills