Daniel Vega
@danielvega
Sales Operations & Compensation Analyst with a background in engineering and business (Global MBA, 2025).
Costa RicaWhat I'm looking for
I’m a Sales Operations & Compensation Analyst who designs automation tools, data pipelines, and analytical solutions that make compensation operations more accurate, faster, and easier to audit. I combine incentive plan and quota governance with analytics and delivery discipline across Sales Ops, Finance, and Legal.
At Align Technology, I built SONA, a governed AI agent using Copilot Studio and Azure OpenAI to classify compensation requests and generate structured case notes inside Microsoft Teams. I also created a Quota Refinement Tool in Power BI with Power Apps and SharePoint writeback for real-time DAX recalculation, plus Python/SQL validation jobs that act as repeatable data-quality gates before each payout cycle.
Previously, at Medsys Centroamericana, I designed a CRM operating model to standardize pipeline tracking and segmentation, deployed a lead-capture chatbot, and improved service traceability with Synchroteam. Earlier, as a Support Engineer on Azure Cloud Services, I managed enterprise Azure subscription operations and mentored new hires—experience that strengthens my reliability, escalation handling, and stakeholder communication.
Experience
Work history, roles, and key accomplishments
Sales Operations & Compensation Analyst
Align Technology
Jul 2024 - Present (1 year 11 months)
Built a governed AI agent in Copilot Studio/Azure OpenAI to classify compensation requests and generate structured case notes in Microsoft Teams. Automated quota refinement, SIP document generation, payout-cycle validation, and Power BI/SharePoint workflows to improve accuracy and audit readiness.
Sales & Marketing Specialist
Medsys Centroamericana S.A.
Jun 2022 - Jul 2024 (2 years 1 month)
Designed and implemented a CRM operating model to standardize pipeline tracking, segmentation, and follow-up. Built a lead-capture virtual chatbot and a service CRM workflow to improve traceability and post-sales support efficiency.
Azure Support Engineer
Tek Experts
Jun 2021 - Jun 2022 (1 year)
Managed enterprise Azure subscription operations including EA enrollment, transfers, ownership changes, and offer conversions per Microsoft policy. Troubleshot Azure Portal and subscription issues, coordinated escalations, and mentored new hires on floor support.
Education
Degrees, certifications, and relevant coursework
OBS Business School
Global MBA, Business Administration & Management
2023 - 2025
Earned a Global MBA in Business Administration & Management at OBS Business School (Nov 2023–Mar 2025).
Universitat de Barcelona
Associate Degree, Business Administration & Management
2023 - 2025
Completed an Associate Degree in Business Administration & Management at Universitat de Barcelona (Jun 2023–Apr 2025).
Universitad San Marcos
Technical Degree, Business Administration
2023 - 2024
Completed a Technical Degree in Business Administration at Universitad San Marcos (Jan 2023–May 2024).
Universidad Latina de Costa Rica
Bachelor of Science, Biomedical Engineering
2016 - 2022
Completed a BSc in Biomedical Engineering at Universidad Latina de Costa Rica (Jan 2016–Apr 2022).
CTP Ingeniero Mario Quiros Sasso
Technical Degree, IT Support
2010 - 2016
Completed a Technical Degree in IT Support at CTP Ingeniero Mario Quiros Sasso (Jan 2010–Oct 2016).
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Portfolio
ddvs26.github.io/ddvs-portafolioSalary expectations
Social media
Job categories
Skills
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