Daniel Sackey

Developed and implemented operational strategies to streamline processes and enhance service delivery across branches and e-commerce stores. Led recruitment efforts and coordinated daily sprints with cross-functional teams using collaborative tools.

Developed communication strategies to promote business goals and managed relationships with key clients, achieving a 100% renewal rate of contracts. Coordinated operational strategies and budgets to enhance efficiency.

Coordinated operational strategies and collaborated with business leaders to achieve goals related to people management and compliance. Managed client relationships and facilitated pension-backed mortgage facilities.

Led a team to grow assets under management significantly while ensuring compliance with AML/KYC regulations. Improved operations and provided exceptional service.

Utilized analytical skills to develop solutions for challenges and managed security protocols for systems and users. Ensured compliance with change and incident management.

Trained and supervised new employees on selling strategies and executed operational excellence KPIs as per global standards.

Reduced retail run-dry incidents significantly and managed inventory and reconciliation analysis to improve operational efficiency.

Completed a Master of Business Administration with a focus on Management, enhancing skills in strategic decision-making and operational efficiency.

Grade: First-Class Honour

Earned a Bachelor of Arts in Political Science and Sociology, focusing on social dynamics and governance issues.

Achieved a Senior High School Certificate with a concentration in Economics, Accounting, Business Management, and Costing.