Daniel Prakash

I am a dedicated Senior Team Leader with over a decade of experience in managing teams and processes across various sectors, including technology and customer service. My journey began at Tata Consultancy Services, where I honed my skills in the banking domain, focusing on mortgage processes and customer relations. This foundation paved the way for my subsequent roles, where I consistently exceeded performance metrics and led teams to success.

At HCL Technologies, I managed a team of 38 members, overseeing the end-to-end Order Management process. My leadership was recognized with the Best Motivated Leader award in 2023. I take pride in my ability to prepare insightful management reports and KPI metrics, ensuring that my team operates efficiently and effectively. My commitment to excellence has been acknowledged through multiple awards, including the Best Performer at Teleperformance.

With a strong academic background in French Literature and Economics, I am bilingual and possess excellent communication skills. I am passionate about fostering a collaborative team environment and driving continuous improvement through Lean and Six Sigma methodologies. I am eager to leverage my expertise to contribute to a dynamic organization that values leadership and innovation.