Alex Lombardo

Prepared detailed customer proposals, negotiated supplier terms and pricing, and coordinated margin approvals with leadership while leading team meetings to resolve project challenges and support customer issue resolution.

Recruited and led a sales team, developed cold‑acquisition strategies and sales plans for fund-based pension products, and negotiated contracts while building long-term customer relationships to increase revenue.

Managed order processing and supplier communications across departments, monitored shipments and delivery timelines, and negotiated terms and pricing to ensure timely fulfillment.

Handled post‑sale customer inquiries and complaints, processed warranty claims and spare part orders, and coordinated with internal teams to deliver efficient service and maintain parts inventory.

Translated and proofread technical documents and manuals, maintained glossaries and terminology databases to ensure accuracy and consistency across technical materials.

Completed a short Business English certificate course at Bildungszentrum Alfatraining in March 2019.

Completed an online Fitnesstrainer A-license course at OTL Akademie from November 2018 to January 2019.

Undertook SAP Power-User qualification in Materialwirtschaft & Vertrieb with SAP ERP 6.0 at Bildungszentrum Alfatraining (June–August 2016).

Completed training as a Fremdsprachenkorrespondent at Inlingua Augsburg from 2011 to 2014.

Attained Mittlere Reife (secondary school leaving certificate) from Mittelschule Krumbach.