Daniel Mutua
@danielmutua
IT Support Specialist with expertise in system and network administration.
What I'm looking for
As an IT Support Specialist with over eight years of experience, I have honed my skills in system and network administration, ensuring that IT infrastructures are secure, efficient, and compliant with industry standards. My role at Church World Service has allowed me to manage complex IT environments, focusing on system administration, network management, and security compliance.
Throughout my career, I have successfully implemented backup and disaster recovery solutions, conducted security assessments, and managed user access rights. I pride myself on my ability to document and report on IT infrastructure status, ensuring transparency and accountability. My commitment to continuous improvement drives me to stay updated on the latest technologies and best practices in the field.
Currently pursuing a Master of Science in Cyber Security, I am eager to leverage my knowledge and experience to contribute to a forward-thinking organization that values innovation and security in its IT operations.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
Church World Service, Resettlement Support Centre for Africa
Apr 2017 - Nov 2024 (7 years 7 months)
Responsible for system and network administration, identity and access management, and ensuring security compliance. Managed backup solutions and disaster recovery plans, assessed IT risks, and maintained documentation. Provided software and hardware support to end users and managed IT asset acquisition.
IT Support Specialist
Church World Service, Resettlement Support Centre for Africa
Apr 2017 - Nov 2024 (7 years 7 months)
Responsible for system and network administration, identity and access management, and ensuring security compliance. Managed backup solutions and disaster recovery plans, conducted risk assessments, and maintained documentation of IT infrastructure. Provided software and hardware support to end users and managed IT asset acquisition.
Field Team Assistant
Church World Service, Resettlement Support Centre for Africa
Jan 2016 - Feb 2017 (1 year 1 month)
Managed IT setup in the field, coordinated logistics, and communicated with partners. Assisted in developing standard operating procedures and acted as the point of contact for general queries. Ensured timely transport of refugees and managed interpreter hiring and training.
Field Team Assistant
Church World Service, Resettlement Support Centre for Africa
Jan 2016 - Feb 2017 (1 year 1 month)
Managed IT setup in the field, coordinated logistics, and communicated with partners. Responsible for completing trip reports, managing interpreter hiring, and ensuring timely transport of refugees. Assisted in developing standard operating procedures for the Field Team.
Education
Degrees, certifications, and relevant coursework
Co-operative University of Kenya
Master of Science, Cyber Security
2022 -
Currently pursuing a Master of Science in Cyber Security, focusing on advanced topics in cybersecurity, risk management, and information assurance.
Co-operative University of Kenya
Master of Science, Cyber Security
2022 -
Currently pursuing a Master of Science in Cyber Security, focusing on advanced topics in cybersecurity, risk management, and information assurance.
Moi University
Bachelor of Science, Information Science
2012 - 2015
Completed a Bachelor of Science in Information Science with a specialization in Information Technology, covering topics such as database management, networking, and system analysis.
The University of Nairobi
Diploma, Information Studies
2009 - 2010
Earned a Diploma in Information Studies, focusing on the principles of information management and library science.
Moi University
Bachelor of Science, Information Science
2012 - 2015
Completed a Bachelor of Science in Information Science with a specialization in Information Technology, covering various aspects of information systems, data management, and IT infrastructure.
The University of Nairobi
Diploma, Information Studies
2009 - 2010
Earned a Diploma in Information Studies, focusing on the principles of information management, library science, and data organization.
Kisasi Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2005 - 2008
Achieved the Kenya Certificate of Secondary Education (KCSE), which included a broad curriculum aimed at preparing students for higher education.
Kisasi Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2005 - 2008
Completed the Kenya Certificate of Secondary Education (KCSE), which included a broad curriculum aimed at preparing students for higher education.
Availability
Location
Authorized to work in
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