Daniel Marin

I’m a motivated, results-oriented Process Improvement Analyst with over 4 years of experience in customer service, sales, and process improvement. I’m known for responsibility, effective communication, and a proactive approach to solving complex problems using a continuous improvement mindset.

In my current role at Lynxus, I analyze Track and Trace workflows to detect bottlenecks and eliminate redundant tasks, then design and implement Lean Six Sigma initiatives to reduce waste, cycle times, and operational errors. I build Excel and Power BI dashboards to track operational performance, response times, SLA compliance, and agent efficiency, while aligning learning and development to measurable outcomes.