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@daniellesherrill
Dedicated customer service professional with bartending and hospitality experience.
My name is Danielle Sherrill, and I am a dedicated customer service professional with extensive experience in the hospitality industry. I have honed my skills as a bartender at Twin Oaks Bar and Grill, where I crafted a wide variety of cocktails and provided exceptional service in a fast-paced environment. My ability to engage with guests and anticipate their needs has always been a priority, ensuring a memorable experience for everyone who visits.
In addition to my bartending experience, I have worked as a front desk clerk at Masters Inn, where I greeted guests and managed reservations, further enhancing my customer service skills. I pride myself on my attention to detail and my ability to handle cash transactions accurately. My background in customer service has equipped me with the skills to handle challenging situations with a positive attitude, making me a valuable asset to any team.
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Work history, roles, and key accomplishments
Twin Oaks Bar and Grill
May 2018 - Mar 2020 (1 year 10 months)
Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment. Maintained cleanliness and organization of the bar area while efficiently handling cash transactions and processing payments using a POS system.
Masters Inn
Mar 2017 - Jun 2017 (3 months)
Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service. Processed guest payments accurately using the hotel's computerized system while maintaining strict confidentiality of personal information.
Power Home Technologies
Jun 2013 - Jan 2014 (7 months)
Maintained detailed records of all customer interactions in CRM system for future reference and analysis. Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information.
Degrees, certifications, and relevant coursework
Associate's Degree, Accounting
2006 - 2008
Studied accounting principles and practices, gaining foundational knowledge in financial record-keeping and analysis.
Software and tools used professionally
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