Sarah Harris
@sarahharris1
Hospitality professional delivering exceptional guest experiences.
United StatesWhat I'm looking for
I am a hospitality professional with several years of hands-on experience in guest services, front-desk operations, concierge roles, and bartending across hotels, resorts, and restaurants. I bring strong communication, attention to detail, and a customer-first mindset, and I have partnered with marketing and sales teams to connect guests with relevant offerings and timeshare opportunities.
Known for adaptability and multitasking in high-volume environments, I consistently create welcoming experiences from check-in to departure, manage transactions and inventory, and ensure compliance with safety standards. I focus on building relationships, resolving issues efficiently, and helping guests make memorable stays.
Experience
Work history, roles, and key accomplishments
Bartender
Molly Jack's Sports Bar
Feb 2025 - May 2025 (3 months)
Crafted classic and creative cocktails, managed bar inventory, and maintained a high-volume, compliant service environment to deliver exceptional guest experiences.
Concierge
Breckenridge Grand Vacations
Aug 2022 - Feb 2025 (2 years 6 months)
Planned personalized guest experiences and collaborated with marketing to connect visitors to timeshare opportunities, enhancing guest satisfaction and upsell engagement.
Guest Services
Breckenridge Grand Vacations
Feb 2021 - Aug 2022 (1 year 6 months)
Managed check-ins/check-outs, resolved guest issues, and coordinated with departments to ensure smooth stays and memorable customer experiences.
HIServed as first point of contact at multiple properties, executing front desk operations with professionalism and adherence to Hilton brand standards to maximize guest satisfaction.
Education
Degrees, certifications, and relevant coursework
Bearden High School
High School Diploma, High School
Completed a high school diploma with foundational academic preparation.
UCUniversity of Tennessee at Chattanooga
Business Management
2018 - 2020
Completed two years of coursework studying Business Management from August 2018 to May 2020.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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